A Simplified

OD MODEL

Organizational Development (OD) is one of two major models that managers must understand to perform total quality management. HRD + OD = TQM

Organizational Development Model

• The nine elements of this OD MODEL are organized into three sets of relationships.
• Each set defines relationships that must be understood, developed and maintained to maximize profitability.
• Each OD element asks a basic question about an organization. Leaders determine the organizational design by the answers they choose for each of the nine questions.

OD MODEL Elements and Sets

ORGANIZATION (Relationships: Workforce, Leadership, Ownership)

• PURPOSE: Why are we here?
• PATTERNS: How are we put together?
• PLANS: How do we document and display?
• PEOPLE: How do our people fit?
• PROFIT$: How do we meet cash and capital needs?
• PLACE: Do we have adequate physical resources?

WORK FLOW (Relationships: Supplier, Interpersonal, Customer)

• PRODUCTS: What value do we create?
• PROCESS: How do we make next steps happen?

MARKETS (Relationships: Government, Markets, Community)

• POSITIONING: Are we where our product or service sells?

High Quality Organizational Performance is the result of Profitability and Productivity through People

Related OD Topics and Resources:

• OD Planning Patterns® [1992] A system of organizational development diagnostics and benchmarks. Leader Manual and Management Training Available. Send requests to leg@skyenet.net

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